By Esther Nakkazi
Facebook (www.Facebook.com)’s latest Community Standards Enforcement Report (CSER) shows progress in preventing harmful content, reduction in showing adult nudity, and decreased prevalence of hate speech.
The report for the first quarter of 2021 (January to March period) provides metrics on how the company enforced policies in that period including metrics across 12 policies on Facebook and 10 on Instagram.
It shares metrics on the progress made by Facebook in preventing and taking action on content that goes against its Community Standards while protecting the community’s safety, privacy, and dignity.
In Q1 of 2021, the prevalence of adult nudity on Facebook was 0.03-0.04%, down from .05% last quarter and hate speech was down to 0.05-0.06% or 5 to 6 views per 10,000 views.
In the same quarter, the prevalence of adult nudity on both Facebook and Instagram was 0.03-0.04%. Violent and graphic content prevalence was 0.01-0.02% on Instagram.
“The report highlights how we are getting better and more efficient at enforcing our Community Standards through a multipronged approach that includes Artificial Intelligence (AI), human moderation, user reporting tools, and collaboration with external experts,” said Kojo Boakye, Director of Public Policy, Africa.
“It’s pleasing that hate speech prevalence on Facebook continues to decrease for the third quarter in a row. Across the board, we’re seeing improvements in our numbers, and we will continue to share our progress each quarter,” he added.
Reduction of the prevalence of hate speech stems from changes Facebook has made to reduce problematic content in News Feed.
The prevalence numbers released for the first time will continue to be released every quarter to track our progress, he said.
The new report also includes data on how Facebook is performing in enforcing 12 of its policy areas on Facebook and 10 on Instagram for the reporting period which indicates some positive strides towards improvements in prevalence, providing greater transparency and accountability around content moderation operations across different Facebook products.
The company has also expanded its reporting efforts by adding more prevalence metrics for Instagram, which will now include prevalence for adult nudity and sexual activity and violent and graphic content.
The company is also launching a new Transparency Center which is a single destination for integrity and transparency efforts and has appointed EY to audit this latest report, as part of its commitment to independent oversight and verification of its performance.
The transparency Centre will make it easier to view Community Standards Enforcement Report trends and find data around specific policy areas.
Prevalence is one of the most useful metrics for understanding how often people see harmful content on a platform, so in this report, the expanded prevalence metrics on Instagram include the prevalence of adult nudity and violent and graphic content.